PREMIUM HOTEL DELIVERY

ROVO SERVE

ROVO SERVE is Rovo’s premium indoor hotel delivery solution. Rovo handles site assessment, deployment, configuration, training and support.

ROVO SERVE commercial delivery robot in a refined hotel lobby

70 L

Two enclosed compartments
40 L upper + 30 L lower

15 kg

Total stated load

550 mm

Minimum documented passage
Route checked at the hotel

6–8 h

Stated operating time
Actual time may vary

SIZE AND DESIGN

Compact design with two enclosed compartments.

The upper and lower compartments open separately, helping staff control which item is collected.

Overall dimensions: 1,000 mm H × 490 mm D × 420 mm W
Robot weight: 55 kg

01

Upper compartment

40 L
409 mm D × 320 mm W × 315 mm H

02

Lower compartment

30 L
409 mm D × 320 mm W × 235 mm H

The stated 15 kg load applies to both compartments combined.

MOVEMENT AND POWER

Key operating figures

0.7–0.9 m/s

Typical travel speed
Documented maximum: 1.5 m/s

10°

Maximum stated slope

15 mm

Standard obstacle height
Hotel route still checked

40 mm

Standard gap width

Other details: 40 mm ground clearance, 25.2 V lithium iron phosphate battery and 10.1-inch screen.

HOW A DELIVERY WORKS

A simple four-step delivery.

01

Load

A staff member checks the item, places it in a compartment and chooses the destination.

02

Travel

The robot follows its mapped indoor route to its destination

03

Handover

The recipient follows the pickup instructions.

04

Return

The robot returns to its standby or charging point.

CONNECTIONS

Made to fit into your property.

ROVO will carry out compatibility assessments before commitment.

01

Network

Wi-Fi, 4G capabilities are available

02

Elevator Integration

ROVO SERVE can take the elevator to its destination on its own

03

Guest Notification

Guests are notified by phone call when ROVO SERVE has arrived

PURCHASE OPTIONS

Choose the option that fits your hotel.

01

Will it replace staff?

ROVO SERVE is intended to support your staff and operations while elevating the guest experience. Your staff remains responsible for guest care, exceptions and oversight.

02

What support is included?

An outright purchase includes the first 12 months of defined Standard Support. Continued support is available under a separate Rovo Care agreement.

03

Will it work here?

ROVO will assess the route, clearances, doors, floors, network, lifts and other requirements before suitability is confirmed. 

GET STARTED

See whether ROVO SERVE fits your hotel.

Share the intended outcomes and related property information. We will check site fit and define the next step.

Commercial robotics, from planning to support.

Rovo Technologies Pte. Ltd.
Singapore-incorporated · Philippines Market
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