Minimum documented passage Route checked at the hotel
6–8 h
Stated operating time Actual time may vary
SIZE AND DESIGN
Compact design with two enclosed compartments.
The upper and lower compartments open separately, helping staff control which item is collected.
Overall dimensions: 1,000 mm H × 490 mm D × 420 mm W Robot weight: 55 kg
01
Upper compartment
40 L 409 mm D × 320 mm W × 315 mm H
02
Lower compartment
30 L 409 mm D × 320 mm W × 235 mm H
The stated 15 kg load applies to both compartments combined.
MOVEMENT AND POWER
Key operating figures
0.7–0.9 m/s
Typical travel speed Documented maximum: 1.5 m/s
10°
Maximum stated slope
15 mm
Standard obstacle height Hotel route still checked
40 mm
Standard gap width
Other details: 40 mm ground clearance, 25.2 V lithium iron phosphate battery and 10.1-inch screen.
HOW A DELIVERY WORKS
A simple four-step delivery.
01
Load
A staff member checks the item, places it in a compartment and chooses the destination.
02
Travel
The robot follows its mapped indoor route to its destination
03
Handover
The recipient follows the pickup instructions.
04
Return
The robot returns to its standby or charging point.
CONNECTIONS
Made to fit into your property.
ROVO will carry out compatibility assessments before commitment.
01
Network
Wi-Fi, 4G capabilities are available
02
Elevator Integration
ROVO SERVE can take the elevator to its destination on its own
03
Guest Notification
Guests are notified by phone call when ROVO SERVE has arrived
PURCHASE OPTIONS
Choose the option that fits your hotel.
01
Will it replace staff?
ROVO SERVE is intended to support your staff and operations while elevating the guest experience. Your staff remains responsible for guest care, exceptions and oversight.
02
What support is included?
An outright purchase includes the first 12 months of defined Standard Support. Continued support is available under a separate Rovo Care agreement.
03
Will it work here?
ROVO will assess the route, clearances, doors, floors, network, lifts and other requirements before suitability is confirmed.
GET STARTED
See whether ROVO SERVE fits your hotel.
Share the intended outcomes and related property information. We will check site fit and define the next step.