FOCUSED HOTEL DELIVERY

ROVO SERVE ESSENTIAL

ROVO SERVE ESSENTIAL is Rovo’s streamlined hotel delivery option. It is designed around routine amenity, drink and suitable packaged-order deliveries.

ROVO SERVE ESSENTIAL hotel delivery robot in an elevator lobby

32 L

Single enclosed compartment
Hotel approves each item

Cup Holders

2 Dedicated cup-holder positions
For suitable covered drinks

VILO-SLAM 2.0

Multi-sensor navigation
Vision, LiDAR, inertial sensing and wheel odometry

Automatic Recharge

Automatically returns to its charging station to recharge

CAPACITY AND EVERYDAY USE

A focused setup for routine hotel deliveries.

A single enclosed 32 L compartment supports guest supplies, covered drinks and packaged orders.

Carrying format: One enclosed compartment
Drink support: Two dedicated cup-holder positions

01

Guest supplies

Dental kits, folded towels, toiletries and other suitable hotel supplies.

02

Drinks and packaged orders

Water, coffee and other covered drinks, plus sealed orders that fit the compartment and hotel policy.

Every item, route and handover method is confirmed during the site assessment and written proposal.

NAVIGATION AND POWER

Built for indoor service.

Route based

Mapped indoor navigation
Configured and tested for the agreed hotel route

Multi-sensor

Vision, LiDAR, inertial sensing and wheel odometry

Site Integrations

Integration with elevators and telephone
Compatibility verified during site assessment

Runtime, route coverage, charging behaviour and operating limits depend on the actual property and agreed configuration.

HOW A DELIVERY WORKS

A simple four-step delivery.

01

Load

A staff member checks the item, places it in a compartment and chooses the destination.

02

Travel

The robot follows its mapped indoor route to its destination

03

Handover

The recipient follows the pickup instructions. 

04

Return

The robot returns to its standby or charging point.

CONNECTIONS

Made to fit into your operations.

ROVO will carry out compatibility assessments before commitment. 

01

Network

Wifi and 4G capabilities are available

02

Elevator Integration

ROVO SERVE ESSENTIAL uses the elevator on its own to reach its destination

03

Guest notification

Guests are notified by phone call when ROVO SERVE ESSENTIAL has arrived. 

COMMON QUESTIONS

Clear answers before commitment.

01

Will it replace hotel staff?

No. It supports selected routine deliveries while staff remain responsible for guest care, judgement, exceptions and oversight.

02

What support is included?

The first 12 months of defined Standard Support are included. Training, warranty administration, maintenance boundaries and response arrangements are confirmed in writing.

03

Will it work here?

The actual route, clearances, doors, floors, network, lifts and operating process are checked before suitability is confirmed.

GET STARTED

See whether ROVO SERVE ESSENTIAL fits your property.

Share your intended outcomes and property information. We will check site fit and define the next step.

Commercial robotics, from planning to support.

Rovo Technologies Pte. Ltd.
Singapore-incorporated · Philippines Market
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