Privacy Policy – Rovo Technologies

1. Who we are

Rovo Technologies Pte. Ltd. (“ROVO”, “we”, “us” or “our”) is a Singapore company providing commercial robotics services for the Philippines market.

2. Personal data we may collect

When you contact us, we may collect your name, job title, company, contact details, enquiry details and messages.

Our hosting and security systems may also record technical data such as your IP address, device or browser, pages viewed, time of access and security logs. Please do not send payment-card details, government identification numbers or sensitive personal data through the website.

3. How we use personal data

We may use personal data to:

reply to enquiries;
understand your business, site and proposed use;
prepare discussions, site checks, proposals or agreements;
deliver and support agreed products or services;
keep business and security records; and
meet legal requirements.

We use personal data only for reasonable purposes and on a basis allowed by law.

4. Disclosure and service providers

We may share only the data needed with service providers, related companies, distributors, contractors or advisers involved in an enquiry or agreed service. We may also disclose data when required or allowed by law.

We do not sell or rent personal data.

5. Overseas transfers

Some service providers or partners may process data outside Singapore. Where Singapore’s Personal Data Protection Act applies, we take reasonable steps to ensure comparable protection.

6. Security and retention

We use reasonable safeguards to protect personal data, but no online system can be completely secure.

We keep personal data only for as long as needed for the stated purpose, business records, disputes or legal requirements. We then delete, anonymise or otherwise handle it appropriately.

7. Cookies and technical data

The website may use cookies needed for operation, security and preferences. If we add non-essential analytics or marketing tools, we will review this policy and any required consent controls.

8. Access, correction and withdrawal

Subject to applicable law, you may ask to access or correct your personal data, or withdraw consent for certain uses. We may need to verify your identity. Withdrawal may affect a requested service or discussion.

9. Third-party websites

Other websites have their own privacy practices. This policy does not apply to them.

10. Changes to this policy

We may update this policy when our website, business or legal duties change. The latest version and date will appear on this page.

11. Contact

For privacy questions, requests or complaints, contact:

Rovo Technologies Pte. Ltd.
m.sanchez@rovo.com.sg